Unable to Deliver UPS Package
There is a fraudulent email stating that United Parcel Service (UPS) could not
deliver a package sent by the recipient because the delivery address was
incorrect. The email urges the recipient to open an attached file so
that an invoice for the package can be printed out. The information
about the package delivery failure is NOT TRUE, and the email attachment
contains the malware rj/Agent.JEN.
More information:
http://www.ups.com/content/us/en/about/news/service_updates/virus_us.html










I received this email and, at the time, was nopt aware it was a scam. However, I suspected something was wrong so decided to email UPS and ask them if the message came from them. I spent half an hour on the UPS site and made the following observations:
There was no contact phone number to reach them that I could find.
When I tried to send an email it demanded all kinds of shipping and tracking information which, not having sent anything through them that I could recall, I could not provide. There was no way I could simply “contact” them.
There was no mention of this scam that I could see.
I telephoned a local UPS outlet and learned of the scam from them. In my view, UPS are part of the problem in that they failed me in the above ways. I would have sent this to them but, as stated, they cannot be reached.
Agree with the comment - UPS was impossible to get to. Except by phone - called, just said nothing and punched no numbers - finally a person who confirmed UPS knew about this scam but essentially is doing nothing.
it’s called common sense. don’t blame UPS because you chose not to install an ANTIVIRUS software on your computer. the email contains a very well know piece of malware that any ANTIVIRUS software would have have stopped. QUOTE: “finally a person who confirmed UPS knew about this scam but essentially is doing nothing” - what would you like them to do? SPAM everybody on the whole planet that may have or plans to ship an item at some time in the future by UPS that at some point they may receive another email that might not come from them?
Yeah, holding UPS responsible for random other persons actions is not only illogical but also unbelievable. I hold you responsible for the fact that I didn’t eat lunch today, you bastard! Where’s my cheeseburger? Oh, you never promised to get me one? But I have this email that you’ve never even heard of and it says you’re gonna buy me a cheeseburger for lunch today! I’m gonna sue for damages if I don’t get my cheeseburger!
See? That doesn’t make ANY sense. The only person you can rely on to protect yourself from scams is … (gasp!) YOURSELF! If it seems to good to be true or even slightly fishy, spend 2-3 minutes researching it online. If you find something related in that time frame, its probably a scam, plain & simple.
I also received this email. What I would like USPS to do is to check their logs to see if my contact information has been compromised. I have recently used their tracking service.
Bob
Contact info for UPS fraud department.
http://www.ups.com/content/us/en/resources/ship/fraud.html
Well Philip,
Your senario makes no sence.
I got the same email, except it was in my inbox and I knew the name on there (unique gifts). I have ordered from them so I thought it was legitimate. So I opened the attachment (I have ant-vivus) and it wouldn’t let me see it after it scanned for viruses. But I called ups anyway just to see if this was real or not…..NOT! All I am saying to anybody that gets this, even if you think you know who it is…CALL FIRST! Just in case you are one of these people with no virus protection.
ups should be resposable for anything comming from ups.com even as we speak it could be affecting others.
After all this time, you’ve probably figured it out, but in case you didn’t — here is the website to forward fraudulent UPS emails to: fraud@ups.com
I went to the UPS web site and found the fraud@ups.com email address.
If you just googled Ups email fraud you will find there fraud email adress. There web site does leave a lot to be desired but if you have a little intelgence you can find anything you want with most search engines.
It’s not an issue of expecting UPS to DO something. It’s an issue of UPS letting people know, if they receive a suspicious message, that THEY know about the problem. PayPal does this easily enough with an e-mail address (spoofATpaypal.com) where you can send your suspicious message. This also helps the company keep track. UPS is not a mom-and-pop operation; they can do a minor amount of damage control without busting the bank, and create a much friendlier image.
I would like to think that pretending to be united parcel service in order to benifit yourself would be illegal
and that UPS would have a fraud department that would prosecute and or fine someone for such things.
I think what theyre trying to say with blaming the UPS is their lack of contact information for people to get any information. They need to have contact information more readily available.
Just send a copy of the dodgy email to fraud@ups.com
My boss received two emails from what supposed to be UPS. We do have an excellent anti virus program and when we tried to open the attachment we were alerted to the fact that it contained dangerous material or something of that sort. We were given the option to clean the computer and we did. I agree that we need to take responsibility and protect our computers from these viruses.
I recently received the UPS fraud email. I do have spyware, malware, and antivirus protection, but it still came through. I contacted UPS and they asked me to forward it to them at fraud@ups.com, which I did. I received another one tonight and I am forwarding that one to them also.
yea, i got scammed too. hadan i.t. friend come and fix my pc after i stupidly opened the file. we ended up starting in safe mode and restoring to last known good restore point….problems gone.this thing was in registry files w/no publisher.
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