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Call Center Jobs!

21 September 2008 No Comment Add to Technorati Favorites

 

eperformaxblack

Operations Manager

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You will be tasked with leading a group of Team Leaders as well as managing daily program operations.

 

Responsibilities
You will be tasked with leading a group of Team Leaders as well as managing daily program operations.

Requirements

•Candidate must possess a four (4) year Bachelor’s Degree.

•Knowledgeable in call center operations management; minimum of 1 year experience as an Operations Manager or 2 years as an Operations Supervisor required.

•Excellent leadership and analytical skills; must demonstrate keen attention to details.

•Must be willing to work flexible schedules.

 

 

Customer Service Representative

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You will be responsible for rendering superior customer service and ensuring data integrity.

Requirements

•Candidate must possess a four (4) year Bachelor’s Degree.

•Excellent English communication skills.

•No previous call center experience preferred but not required.

•Only high performers need apply.

•Typing speed of at least 20 WPM.

 

Team Leader

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Responsibilities
You will be supporting floor operations by sharing project knowledge, teaching skills, and providing feedback as appropriate, to maximize the performance of the team and the project overall.

Requirements

•Candidate must possess four a (4) year Bachelor’s Degree.

•Excellent English communication skills.

•A passion for people, motivational skills and leadership abilities are essential for this position.

•At least 6 months similar experience in a call center or similar environment.

•Must be willing to work flexible schedules.

 

Marketing Associate – Voice Support

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Responsibilities
You will be responsible for resolving customer concerns, product inquiry research and product endorsement via voice calls for customers purchasing products from a major U.S. retailer.

Requirements

•College graduate.

•Excellent English articulation, grammar and comprehension skills, both written and verbal.

•Ability to work in various shifts.

•Must be willing to work flexible schedules.

 

Community Support Agent

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Responsibilities
You will support and troubleshoot product issues and determine resolution for customers via telephone communication and email transaction.

Requirements

•College graduate.

•6-12 months customer communication experience (email and phone).

•Experience using MS Office such as Excel, Word, Access, Outlook, Visio and Powerpoint.

•Experience in an Internet company is preferred.

•Excellent English communication skills both written and verbal.

•Willing to undergo shifting schedules.

•Typing speed of at least 20 WPM.

 

Customer Service Agent – Card Services

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Responsibilities
You will provide banking and credit card support services and resolution to US based customers.

Requirements

•Candidate must possess a four (4) year Bachelor’s Degree, preferably in the areas of Banking and Finance, Business Administration, Commerce or Management.

•Excellent English communication skills.

•Must demonstrate problem-solving and analytical skills as well as keen attention to detail.

•Must be willing to work flexible schedules.

•Previous experience in financial services in a call center or similar environment required.

 

 

Verizon – Domestic Directory Assistant

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Responsibilities
You will ensure effective handling of inbound calls for US clients.

Requirements

•Graduate of any 4 or 5-year course.

•Computer literate (MS Word, MS Excel, Internet Navigation).

•With typing skills of at least 35 wpm.

•Possesses excellent communications skills.

•Must have good comprehension and retention skills.

•Must be highly trainable.

•Must be willing to work flexible schedules.


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